Spinrollz Responsible Gaming

Gambling always carries the risk of losing money. This is an essential truth every player must understand before placing a bet. On Spinrollz Australia, we encourage you to view gambling as entertainment with a cost, not as a way to make money.

You can control your betting behaviour by setting personal limits and following these principles:

• Set a budget before you start. Decide how much you can afford to lose without affecting your daily life;
• Never chase losses. If you lose, accept it and walk away;
• Take regular breaks. Gambling for extended periods increases risk;
• Avoid betting when you feel stressed, upset, or under the influence of alcohol;
• Keep track of time and money spent. Use our account tools to monitor your activity;
• Balance gambling with other activities. Maintain hobbies, social connections, and responsibilities.

These strategies help you enjoy gambling without harming your financial or emotional wellbeing. Responsible play means staying in control and knowing when to stop.

Gambling addiction is a serious condition that affects thousands of Australians. Recognising the warning signs early can help you or someone you care about seek support before the problem worsens.

Key indicators of gambling addiction include:

• Spending more money and time on betting than you planned;
• Feeling restless or irritable when trying to cut down;
• Gambling to escape problems or relieve negative emotions;
• Lying to family or friends about gambling activities;
• Borrowing money or selling possessions to fund betting;
• Neglecting work, study, or family responsibilities due to gambling;
• Chasing losses by betting more to recover money;
• Feeling guilty or ashamed after gambling sessions;
• Losing interest in activities you once enjoyed;
• Experiencing relationship or financial problems caused by betting.

If several of these signs sound familiar, it may be time to seek help. Gambling addiction is treatable, and support is available.

Taking action against gambling addiction requires commitment and support. Spinrollz provides tools to help you regain control, but lasting change often requires additional steps.

Practical recommendations to combat betting addiction:

• Admit there is a problem. Recognition is the first step towards recovery;
• Use self-exclusion tools. Spinrollz offers options to temporarily or permanently block your account;
• Set strict deposit and loss limits on your account before you start playing;
• Remove gambling apps from your phone and block betting websites;
• Talk to someone you trust about your struggles. Support from loved ones is vital;
• Seek professional help from counsellors who specialise in gambling addiction;
• Join a support group where you can share experiences with others facing similar challenges;
• Identify triggers that make you want to gamble and develop strategies to avoid them;
• Find alternative activities to fill the time you spent gambling;
• Take control of your finances. Hand over bank cards to a trusted person or use spending controls.

Recovery takes time, but each positive step brings you closer to a healthier relationship with gambling or freedom from it entirely.

You do not have to face gambling addiction alone. Australia has several trusted organisations that provide free, confidential support to those struggling with betting problems.

Main external help organisations:

• Gambling Help Online. Free 24/7 counselling via phone, chat, or email. Visit website or call 1800 858 858;
• Lifeline. Crisis support and suicide prevention services available 24/7. Call 13 11 14 or visit website;
• Beyond Blue. Mental health support for anxiety and depression linked to gambling. Call 1300 22 4636 or visit website;
• Gamblers Anonymous. Peer support groups for individuals affected by gambling. Visit website to find a meeting near you.

These services are staffed by trained professionals who understand addiction and can guide you towards recovery.

If you are experiencing difficulties with gambling, the Spinrollz support team is here to assist. We can help you activate account limits, initiate self-exclusion, or provide information about responsible gaming tools.

Ways to contact Spinrollz support:

• Live chat. Available 24/7 on the Spinrollz website for immediate assistance;
• Email. Send your enquiry to [email protected] and receive a response within 24 hours;
• Help centre. Access our comprehensive guides and FAQs about account management and responsible gaming features.

Our team treats all enquiries with confidentiality and respect. Do not hesitate to reach out if you need help managing your account or accessing support resources.